Privacy Policy

1. Introduction

Nexlon ("we", "us", or "our") operates nexlon.com, an AI-powered e-commerce content toolkit. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Nexlon, you agree to the practices described in this policy. If you do not agree, please discontinue use of the service.

2. Information We Collect

We collect information you provide directly and information gathered automatically through your use of the platform:

• Account data: name, email address, and authentication credentials when you register.
• Brand profile: brand name, tone of voice, product category, and accent color preferences.
• Product content: product names, descriptions, images, and assets you upload or generate.
• Usage data: credit consumption, feature usage, and activity logs.
• Technical data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

• Provide, maintain, and improve the Nexlon platform and AI tools.
• Process payments for subscriptions and credit top-ups via Stripe.
• Communicate with you about your account, updates, and support.
• Monitor for fraud, abuse, and security threats.
• Comply with legal obligations and enforce our Terms of Service.

4. AI Processing

When you use Nexlon's AI features, the content you submit (such as product images and descriptions) is processed by third-party AI providers to generate assets, copy, SEO metadata, and landing pages. You retain ownership of your original content and generated outputs. We do not use your content to train shared foundation models.

5. Data Sharing & Disclosure

We share information only as necessary to operate the service and comply with the law:

• Service providers: Stripe for payment processing, cloud infrastructure, and AI model providers.
• Legal compliance: when required by law, court order, or to protect rights and safety.
• Business transfers: in connection with a merger, acquisition, or asset sale, with notice to you.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard safeguards including encryption in transit, row-level access controls, and secrets management. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time. Certain records may be retained to comply with legal or accounting obligations.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, contact us at the details below.

9. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings, though disabling them may affect platform functionality.

10. Children's Privacy

Nexlon is not intended for individuals under the age of 16. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us.

11. International Users

Nexlon is operated globally. If you access the service from outside the region where our infrastructure is hosted, your data may be transferred to and processed in other countries. By using Nexlon, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or your data, please contact us through the Nexlon Help Center or at our published support channels.